Frequently Asked Questions

You Want Beef? Smash Burgers. - Frequently Asked Questions

Is your food halal?

✅ Yes, all our food is 100% halal.

Do you sell steak?

❌ No, we don’t offer steak on the menu.

Can we have alcohol on the premises?

❌ No, we don’t have an alcohol license, so alcohol is not permitted on-site.

I’m allergic to milk – what can I have?

Please refer to the printed allergen list on the wall or ask a team member to check our digital allergen system for safe options.

Do you offer gluten-free options?

✅ Yes, we have gluten-free buns available. Please let us know when ordering. Note: Our kitchen is not gluten-free, so cross-contamination may occur.

Can I order for collection or delivery?

✅ Yes, collection is available in-store. For delivery, check delivery platforms; Just Eat, Deliveroo and UberEATS

Do you cater for vegans or vegetarians?

✅ Yes, we have a No Bull burger which is a complete vegetarian.

Do you have any meal deals or student discounts?

We offer student and NHS discount to valid ID card holders (in-store only) at participating stores. Follow us on social media or ask staff in-store.

Is your chicken hand-breaded or processed?

🍗 Our chicken is fresh and hand-breaded in-house, never processed.